Terms of service

Terms of Service – 012 Dictionary Shop

Last Updated: [01/12/25]

Welcome to 012 Dictionary Shop (“we”, “us”, “our”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms of Service. If you do not agree, please do not use our website or services.

1. Eligibility & Use of Website

By using this website, you confirm that you are at least 18 years old, or that you have permission from a parent or legal guardian. You agree to use this website for lawful purposes only and not in any way that infringes on the rights of others.

2. Products & Availability

All products displayed on our website are subject to availability. We reserve the right to:

  • Limit quantities of any product

  • Discontinue products without prior notice

  • Modify product descriptions, pricing, or images at any time

We make every effort to display our products accurately; however, colours and details may vary slightly due to screen settings or manufacturing differences.

3. Pricing & Payment

All prices are listed in South African Rand (ZAR) and are inclusive of VAT unless stated otherwise.

We reserve the right to change prices at any time without notice. Payment must be received in full before orders are processed and dispatched.

4. Shipping & Delivery

Shipping is available within South Africa only unless otherwise stated.
Delivery fees, timeframes, and courier options are outlined in our Shipping Policy, which forms part of these Terms of Service.

012 Dictionary Shop is not responsible for delivery delays caused by courier companies, incorrect address details, or circumstances beyond our control.

5. Returns, Refunds & Exchanges

Our Returns & Refunds Policy forms part of these Terms of Service.
By placing an order, you acknowledge and accept the conditions outlined in that policy.

Returns that do not meet the stated requirements may be rejected.

6. Consumer Protection Act (CPA)

Nothing in these Terms of Service is intended to limit or exclude any rights you may have under the South African Consumer Protection Act (CPA). Your statutory rights remain fully protected.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Designs

  • Artwork

  • Images

  • Text and branding

is the intellectual property of 012 Dictionary Shop and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for fraudulent or unlawful purposes

  • Interfere with website security or functionality

  • Upload or transmit harmful code, viruses, or malicious software

We reserve the right to restrict or terminate access to our website if these Terms are violated.

9. Limitation of Liability

To the fullest extent permitted by law, 012 Dictionary Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability, where applicable, shall be limited to the value of the product purchased.

10. Indemnification

You agree to indemnify and hold harmless 012 Dictionary Shop, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the website or breach of these Terms.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective once posted on the website. Continued use of the site constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of South Africa.

14. Contact Information

For any questions regarding these Terms of Service, please contact us at:

012.dictionary@gmail.com